Satisfaction Guarantee

Mary Kay stands behind its products sold by Mary Kay Independent Beauty Consultants.

If you are not completely satisfied with any Mary Kay product purchased from an authorized Mary Kay Independent Beauty Consultant, you may, within 90 days of purchase, request to replace without charge, exchange, or refund the full purchase price, provided that the product is at least two thirds (2/3) full. If your authorized Mary Kay Independent Beauty Consultant is no longer active, you may contact the Company for replacement, exchange, or refund with proof of purchase (i.e., customer receipt/invoice, etc).

Any inquiries relating to Mary Kay® Satisfaction Guarantee, kindly email Customer Service Department at:

Customer.ServiceMalaysia@mkcorp.com (Malaysia) OR

Customer.ServiceSingapore@mkcorp.com (Singapore)

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These cookies are necessary for the website to function and cannot be switched off in our systems. They are only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, using a shopping cart, logging in to secure areas of our website, or making payments. You can set your browser to block or alert you about these cookies, but then some parts of our website will not work. These cookies do not store any personally identifiable information.

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These cookies, pixels and other tracking technologies are set by us and/orThese cookies, pixels and other tracking technologies are set by us and/or our social media, analytics or advertising partners to build a profile of your interests so that you are shown relevant advertisements on our and other sites and analyze website usage. These technologies collect information about your online behavior and interaction with content as well as other personal data and enable us to disclose your data with third party analytics and advertising partners. These advertising practices may be considered a “sale” or “sharing” for targeted advertising under certain laws. You have the right to opt-out of the “sale” or “sharing” of your personal information by declining targeting cookies. If you disable these cookies, you will still see advertising, but you will experience less targeted advertising across different websites. our social media, analytics or advertising partners to build a profile of your interests so that you are shown relevant advertisements on our and other sites and analyze website usage. These technologies collect information about your online behavior and interaction with content as well as other personal data and enable us to disclose your data with third party analytics and advertising partners. These advertising practices may be considered a “sale” or “sharing” for targeted advertising under certain laws. You have the right to opt-out of the “sale” or “sharing” of your personal information by declining targeting cookies. If you disable these cookies, you will still see advertising, but you will experience less targeted advertising across different websites.